Case Study: FTSE manufacturing company

Developing a UK Procurement Team from Grass Roots Level

Business Profile

A FTSE 350 manufacturing company providing refrigeration services to leading UK supermarkets.

Business Challenges

The main business challenges were to:

  • convince Top Management of the merits of developing a Strategic Sourcing function
  • create a team of the right calibre from internal and external resources
  • develop the business plan and then deploy appropriate category strategies
  • implement a performance measurement regime
  • reposition supply chain expectations through robust conditioning and negotiations
  • maintain momentum ensuring stakeholder engagement throughout

What we did

Our programme executed the following:

  • Put all practices, policies and procedures in place
  • Introduced measurement criteria for savings and transformation
  • Allocated categories, chartered buyers, introduced accountability
  • Developed team competencies through ongoing workshops and accreditation towards the Chartered Institute of Purchasing and Supply

Business Impact

A number of benefits to the business were realised:

  • Auditable cost reductions of 17% achieved in year 1
  • ROI in excess of 12:1
  • Realigned supply chain to be more responsive, dynamic and results-orientated
  • Created a Strategic Sourcing function that has also helped the business with winning new work


“I have used them for a number of years; without doubt they are able to deliver sustainable business improvements.” - Head of Procurement